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Shipping & Refunds

Shipping

We aim to deliver your Stitch Ministry to you in 2- 5 working days in New Zealand

Within New Zealand the shipping is FREE - just for you.

For the rest of world our shipping cost is - NZD20.00 – the shipping time will be dependent on the destination.

Please note that our couriers can only deliver to a physical address, they can not deliver to a PO Box. Please also provide us with your cell phone number as our deliverers are happy to give you a quick call if you are not home to receive your package.

 

Refund Policy

Stitch Ministry want you to be satisfied with your purchase, if you have any queries please don’t hesitate to contact us on +64 9 622 4747 or email us at admin@stitchministry.co.nz, we are here to help.

Requests to return products must be submitted to us by phone or email within 7 days from the date your order was shipped.

Stitch Ministry must receive the merchandise within 10 days from the date the item was shipped to you.  

 

Please return the products to either of the following addresses:

via Courier please send to;

Stitch Ministry

269 Ponsonby Road

Ponsonby 1011

Auckland

New Zealand

 

via Post please send to;

Stitch Ministry

PO Box 31-876

Milford, 0741

Auckland

New Zealand

 

All items must be unused, unwashed and undamaged. Please return all products in their original packaging to help facilitate the refund process.